Privacy Statement#

Last Updated: 08.09.2025

Introduction#

Welcome to our service. We respect your privacy and are committed to protecting your personal data. This privacy statement explains how we collect, use, and safeguard your information when you use our application.

Information We Collect#

Information You Provide#

  • Account information (email address, username)
  • Content you create within the application (lessons, tasks, notes, decks, cards)
  • Profile information you choose to provide (your video call URL, Telegram ID)

Information Collected Automatically#

  • Cookies and Similar Technologies: We use essential cookies to maintain your session and improve user experience
  • Usage Analytics: Basic interaction patterns to optimize our service performance

Third-Party Services#

Yandex Smart Captcha#

We use Yandex Smart Captcha to protect our service from automated abuse and spam. Smart Captcha may collect and process:

  • Browser characteristics and user agent information
  • IP address (processed temporarily for verification)
  • Mouse movements and interaction patterns
  • Session cookies for captcha validation

Smart Captcha data is processed according to Yandex Privacy Policy.

Sentry#

We use Sentry for error monitoring and performance tracking to improve our service reliability. Sentry may collect:

  • Error reports and stack traces
  • Performance metrics and response times
  • Device and browser information when errors occur
  • Limited user interaction data related to application errors
  • Session replay data (anonymized) for critical errors

Sentry data is processed according to Sentry's Privacy Policy.

Yandex Cloud Object Storage#

We use Yandex Cloud's S3-compatible storage for file hosting and content delivery. Yandex Cloud processes:

  • Files you upload to our service
  • Access logs for security and performance monitoring
  • Metadata associated with stored objects

Yandex Cloud data is processed according to Yandex Privacy Policy.

How We Use Your Information#

We use your information to:

  • Provide, maintain, and improve our service
  • Process and complete transactions
  • Send service-related communications (not marketing)
  • Provide customer support and resolve issues
  • Monitor service performance and detect security threats
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations and enforce our terms

Data Security#

We implement industry-standard security measures including:

  • TLS encryption for data in transit
  • Encrypted storage for sensitive data
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Docker containerization for service isolation

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention#

We retain your information based on:

  • Account Data: For as long as your account remains active
  • Content Data: Until you delete it or close your account
  • Log Data: Up to 90 days for security and performance monitoring
  • Error Data: Up to 1 year for debugging and service improvement

We will retain information longer only when required by law or to resolve disputes.

International Data Transfers#

Our service operates globally. Your data may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

Your Rights#

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Delete your personal information ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Export your data in a machine-readable format
  • Objection: Opt out of certain data processing activities
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at the email below. We'll respond within 30 days.

Data Breach Notification#

In the event of a data breach that may affect your personal information, we will:

  • Notify relevant authorities within 72 hours (where required by law)
  • Inform affected users within 72 hours when feasible
  • Provide clear information about the nature and scope of the breach
  • Offer guidance on protective measures you can take

Children's Privacy#

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

Changes to This Privacy Statement#

We may update this privacy statement periodically to reflect changes in our practices or legal requirements. We will:

  • Post the updated statement on this page
  • Update the "Last Updated" date
  • Notify users of material changes via email or in-app notification
  • Maintain previous versions for reference

Contact Us#

For questions about this privacy statement, data requests, or privacy concerns:

Email: danila.volkov@noxlovette.com
Response Time: Within 2-3 business days

For urgent privacy matters, please include "URGENT - Privacy Request" in your subject line.

Ogonek